As soon as we went in, we could sense how friendly the staff working there was. They made sure that we had a table that we liked and directly provided us with a high chair for my fidgety toddler. As we were waiting to be given our menus, the manager came to our table and apologetically told us that it was their first day so we should expect the service to be slow. Honestly, we were not annoyed by the service, and we could see that everyone was working very hard amidst some confusion. However, the issue that was a tad bothersome was that so many of the items on the menu were unavailable; it became difficult choosing what we wanted to eat because of that. Already familiar with Nonna’s pizzas and the other restaurants brought to us by the same owner, I stuck around for the food. The pizza was really good, and the crust was thin and crunchy. Also, the meaty Beef Tataki appetizer with the ponzu sauce was tasty. As for the Steak Frites, the meat was tender and the fries were crispy. I just felt that the sauce was slightly bland and could do with a bit more flavor. The fish in the Fish and Chips platter was fresh and moist, yet the outer crust layer was oily. Unfortunately, they were out of tartar sauce which was needed to enhance the platter, in my opinion. When it was time for dessert, the only available item was the Nutella roll, and they kindly gave us an extra one on the house. In general, the food was good, and I know that it was the opening day and a lot of effort was being put in to make it work, but I believe that they should have maybe tried to wait until they were more prepared for a stronger start.
I really wanted to try Charlotte, especially after I found out that it was related to Nonna Pizza. Actually, they shared a common space at this location, with a subtle separation so that each retained their own theme. I have tasted Nonna Pizza before on several occasions, and it was tempting to have one of its savory concoctions. However, I was determined to direct all of my attention to Charlotte, which was the real reason I was there. Yet, I did succumb to Nonna’s kid’s meal, which was great. It includes a choice of a pizzetta or pasta, of which I chose a pasta with rose sauce for my son. It was difficult to keep the whole dish intact for him, because although being simple, it was delicious. Seriously, the pink sauce was really good, and the pasta was al dente; just as it should be. The pasta comes with a side of fries, which are crispy and seasoned with the right amount of salt. Also included in the kid’s meal is their own dessert, which is a mini Rotolo di Nutella. I really loved how the dessert was still well-presented; it showed that kids were not underestimated and deserved the attention to detail as well. I have to add though that I wish they had high chairs, especially after catering to children wonderfully in their menu. I think it’s time to talk about my adult experience with the food. The starter we ordered was the star of the show. The Baby Potato & Truffled Hollandaise, served with a fried egg on top. The Baby Potato & Truffled Hollandaise, served with a fried egg on top. No, this is not an error in typing. I am repeating myself. It is that tasty and flavorful; when the knife touches the fried egg and it releases its goodness onto the ingredients beneath it—words fail to describe it. We then ordered the Thai Chopped Fresh Crab & Shrimp salad, which was good and I appreciated that it was fresh crab that was present on the greens, and not the imitation. Unfortunately, we had an unwanted component amidst the freshness of the salad. The manager was quick to apologize, and insisted on replacing the dish with a new one, and we were charged for the original dish. Here, I would like to point out that the waiters were extremely friendly, although their pace was a bit slow. We also ordered the Steak Frites and the Crevettes au Curry Rouge. The sauce covering the shrimps was delectable; the coconut cream was pronounced and it surely awakened my taste buds. Another highlight of the whole lunch experience was one of the desserts. We chose the Pain Perdu and the Moelleux au Chocolat. You guessed it, the one that I am talking about is the latter; the melted Valrhona Guanaja chocolate beneath the crust is to die for. If you are a chocoholic, this decadent dessert is all you need to ever have. Needless to say, the pain perdu was mediocre in comparison. Charlotte offers platters filled with diverse flavor profiles, and I would like to come back to have a taste of other items on their menu, as well as to enjoy a couple of items again.